Clarify the No.
"Is that no right now, no forever, or no I don't like you?"
Identify the No.
"Most people say no to this product/service at first. Would you tell me which part you are saying no to?"
Accept the No.
"I understand completely. It worth thinking about first."
Keep talking/listening.
"I accept your No, Bob. But can we discuss it/keep talking about you?"
Ask a thinking question.
"Would you tell me where you want to be financially in 10 years, Bob?"
Ask an empathy question.
"Is it the price, Bob?
Ask a trick question.
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